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At RC Rental Pty Ltd, we value your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect, use and protect your information when you use our website or services. It also reflects the privacy commitments contained in our vehicle agreements.

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Information We Collect

We may collect personal information including:

• Name and contact details

• Driver licence and identification

• Address and employment details

• Payment and billing information

• Vehicle subscription details

• Service requests and inspection records

• Website enquiries and communications

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How We Use Your Information

We use your information to:

• Process applications and manage subscriptions

• Communicate with you

• Process payments

• Arrange servicing, maintenance and roadside assistance

• Manage insurance claims and vehicle incidents

• Meet our legal and contractual obligations

• Improve our products and customer service

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GPS Vehicle Tracking

Our vehicles may be fitted with GPS technology for security, vehicle recovery, insurance compliance and fleet management. GPS information is only accessed where reasonably necessary.

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Sharing Your Information

We only share your information when required to operate our business or comply with the law. This may include:

• Insurance providers

• Repairers and roadside assistance providers

• Payment providers

• Debt recovery agencies

• Government or law enforcement authorities where legally required

We never sell your personal information.

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Website Cookies

Our website uses cookies to improve your browsing experience, analyse website traffic and enhance website performance. You can disable cookies through your browser settings if you prefer.

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Keeping Your Information Safe

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure using secure systems and business practices.

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Access to Your Information

You may request access to or correction of your personal information at any time by contacting us.

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Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.